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Custom (Made To Order) products are personalized based on your design choices and, therefore, not returnable for refund or exchange (unless there is a defect in material or craftsmanship of the product). We want you to love your new custom footwear purchase as much as we enjoy handcrafting them for you so if you are not 100% satisfied with your custom order, we will quickly address your concern. Please contact firstname.lastname@example.org or call (207) 853-2488 to discuss how we can help correct any issues. Most of the time issues are with fit and many of those be resolved and we will gladly work to adjust the fit for you: Of course, it’s best to minimize any fit issues ahead of your purchase so click on this link to see our fit guide or feel free to call customer service for direction ahead of time and we will help walk you through the process. For more information on our return policy, please visit this link.
These slippers are amazingly soft and cozy. Fit perfectly. I love that they will refurbish when they get some wear and tear for a good price. I expect to get a lot of winters out of these comfy slippers
These were a Christmas gift for my daughter in law. She loves them and says they are perfect.
I have an average foot width but cannot get the strap through the rings as the strap was way too short.
I found this latest model of the ring boot to be lacking from the other pairs I own. I prefer your old rubber souls to this soft leather one. The leather provides no support and spreads out, making the shoes fit too loosely. The over all fit is large for me as well. I love the color, however and they of course look great. Any chance of the rubber sole becoming an option again? Thank you for your excellent service and cooperation!